Privacy Policy – Bioderma Pakistan

This Privacy Policy outlines how Bioderma Pakistan collects, uses, discloses, and protects your personal information when you interact with our website and services. Your privacy is of utmost importance to us.

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1. Information Collection and Use

We collect personal information through various channels to provide a seamless and personalized experience. This may occur when you:

• Create an account on our website

• Place an order for our products

• Contact us for customer support or product queries

• Participate in promotions, surveys, or subscribe to our newsletters

• Interact with our website through cookies and tracking technologies

Types of information collected:

• Contact Information: Name, email, phone number, billing/shipping address

• Payment Information: Handled securely by third-party gateways. We do not store full credit card details.

• Demographic Information: Age, gender (if voluntarily provided)

• Communication Content: Emails, chat logs, or any customer service interaction

We use this information to:

• Process and fulfill orders

• Manage your account and provide support

• Send order confirmations and service notifications

• Communicate promotions, offers, and new products (with your consent)

• Personalize your shopping experience

• Improve our services and website functionality

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2. Your Rights Regarding Personal Data

You have the right to:

• Access: Request a copy of your personal data

• Correction: Update any inaccurate or incomplete data

• Deletion: Request data removal, subject to legal retention requirements

• Opt-Out of Marketing: Unsubscribe via email links or contact support

• Data Portability: Receive your data in a machine-readable format, where applicable

To exercise your rights, contact us through the details provided in the Contact Us section.

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3. Cookies and Tracking Technologies

We use cookies and tools like Google Analytics to enhance your browsing experience.

Types of cookies used:

• Essential Cookies: Required for site functionality (e.g., login, cart)

• Performance Cookies: Analyze site usage to improve performance

• Functionality Cookies: Remember user preferences (language, location)

• Advertising Cookies: Deliver relevant ads and measure campaign performance

By using our site, you consent to the use of cookies. You can adjust your preferences through your browser settings. Disabling cookies may impact site functionality.

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4. Data Security

We take appropriate security measures to protect your data, including:

• SSL/TLS Encryption for secure data transmission

• Access Controls limiting who can access your data

• Regular Security Audits to assess and improve systems

• Secure Servers with firewalls and monitoring tools

Note: While we strive for maximum security, no online system is 100% risk-free.

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5. External Website Links

Our website may link to third-party sites. We are not responsible for the content, policies, or practices of those websites. We encourage you to review their privacy policies separately.

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6. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a revised "Last Updated" date. Continued use of our services implies your acceptance of any changes.

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Contact Us

Have questions, concerns, or requests regarding your data?

Email: ecommerce@uniferoz.com
WhatsApp: 0306-6750758

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed